Packaging and Delivery Policy


Packaging-100% Discreet


Double Protection For Additional Security

Deliveries are kept 100% discreet. No one will be able to tell what is in the box, NOT EVEN the courier company. All our parcels are sealed with a layer of white courier bag secured in a brown box. These courier bags are tamper proof and you will immediately know if someone tempers with your parcel. There's NO logo of any sort, markings printing on box or courier way bill. 

Deliveries

We never take chance when our customers’ privacy is concerned. Our packaging techniques are tested and proven to the most discreet way and it’s close to impossible for anyone else to know your purchase at all.

Delivery- Local(Singapore)

CherryAffairs offers 2 forms of delivery services, registered mail and same day delivery. 

1. Registered Mail (Ninja Van)

Ninja Van Standard Courier provides you with a real time tracking number to track your parcel anytime, anywhere.

With just $5 more, you can have your purchases delivered right to your doorstep within 1-3 days. 

The ninja delivering your parcel will send you a SMS in the morning on the day of delivery to let you know they are on their way. 

Free registered mail delivery will be available for all orders above $50.

2. Registered Mail (Ta Q Bin)

Registered mails are mails that will be issued with a tracking number so that you know the whereabouts of your parcel at any point in time. 

With just $7 more, you can have your purchases delivered right to your doorstep within 1-2 working days. 

Free registered mail delivery will be available for all orders above $75.

Payment received before 2 pm will be shipped out on the same day.

A tracking number will be emailed to you for your reference.

3. Same Day Delivery (EZ Delivery)

The cut off time for same day delivery is 4:00pm during weekdays and weekends (excluding public holiday). To arrange same day delivery on public holidays, please give us a call to arrange for the service in advance. When you choose same day delivery, you can expect your delivery to arrive between 4.30pm to 10pm. Let us know the preferred period of delivery if you are unavailable during a certain time slot. If you need an urgent request for same day delivery after the cut-off time, you may give our friendly customer service officer a call to check if the request can be fulfilled.

For order over $90 of merchandise, same day delivery is free of charge. For orders under $90, same day delivery is available at $9.50.

Delivery Options
Tracking Information
Price
Delivery Time
Cash on Delivery
Registered Mail (Ninja Van)
$5.00. Free for orders $50 and above.
2 - 3 days (estimated)
Available for orders above $50
Same Day Delivery (Ez Delivery)
Not Available
$9.50. Free for orders $90 and above.
Same day for orders made before 4pm.
Available for orders above $100
POPStation
$8.50. Free for orders $85 and above
2 - 4 working days (estimated)
Available for orders above $80
Ta Q Bin
$7. Free for orders $75 and above
1 - 2 working days
Available for orders above $100

Self Collection Arrangements

CherryAffairs offers 3 forms of self-collection services.

If you would like to personally collect the product rather than having it sent to your house, it can certainly be done by choosing any of the options below.

1. “Ta Q Bin Self Collection”

(Free of charge beyond SGD 75 purchase)

Indicate which collection point you would like to make your collection.

        a) Bedok Self Collection (Ta Q Bin)

        b) Takashimaya Self Collection (Ta Q Bin)

        c) Tampines Self Collection (Ta Q Bin)

More information: Ta Q Bin

2. “POPStation Self Collection (Speedpost)”

(Free of charge beyond SGD 85 purchase)

Indicate the POPStation that you would like to make your collection.

More Information: POPStation locations ; POPStation

3. “Oxley Biz Hub Self Collection”

(Free of charge)

Address: 71 Ubi Road 1, Singapore 408732 (LOBBY 4).

Collection Days:

- Monday to Friday (3 - 7PM), excluding Public Holidays.

- Saturday to Sunday (3 - 6PM), excluding Public Holidays.

*Subject to availability, drop us a text if you are coming!

International Delivery

CherryAffairs ™ also does door- step international airmail shipping! All parcels will be registered and tracked real time for delivery assurance. They will be delivered by air for fastest arrival possible. Alternatively, you could opt for SpeedMail express shipping to receive your order even earlier only at a marginal cost. Please refer to International Shipping for the rates and estimated delivery time.

For international deliveries, CherryAffairs cannot be held liable if these items are seized or confiscated by Customs Agents in your country. If unsure, please check with your Customs Agents before purchase.